Collection: Delivery
Delivery Info
- A flat delivery fee of R150 is charged for all deliveries in South Africa.
- Usual delivery time is between 2 to 5 working days.
- While we endeavour to always deliver as soon as possible, during Sales/Promotions our delivery time may be increased to 7 working days.
Important delivery T&C’s
- Our trusted courier partner is BEX couriers. We may use different couriers from time to time.
- PO Box address deliveries will not be accepted.
- Our courier partner operates from 8:00AM-17:00PM, Monday to Friday.
- Please make sure someone is present at the address to sign for your purchase, if someone will not be present, please use your work address, the courier has your contact details!
- The full amount on order must be paid before effecting delivery.
- Delivery times do not include Saturdays, Sundays or public holidays.
- Deliveries may be subject to signature authorisation.
- Orders with incorrect delivery information or that requires additional verification, will be delayed.
- Generally, the delivery is attempted twice by the courier. If the customer is still not present to sign for the delivery, it is returned to TAPE. A delivery charge of R150 may be billed.
- Unfortunately, we are not able to commit to any specific dates or times for delivery. This is completely dependent on the courier partner's delivery planning and schedule.
- Your order may be delayed in the following cases:
- The customer is not present to receive the delivery;
- The address was incorrectly supplied on the order;
- Any Acts of God;
- Buildings with specified "Mail Rooms" will have your parcel delivered there, only when the courier is not allowed up to your floor.